New Securus Software Making Prisons Safer

Prison has its own social code. One of the worst things you can do inside of a prison is become a rat. Rats are individuals who tell on other inmates when they are doing wrong. Testimony from a “rat” can put another prisoner in jail for quite a long period of time. That is why prisoners treat rats very poorly by responding with violence and even murder.


Unfortunately, there are times when a prisoner should tell on his peers. These are instances when an inmate or prison guard could be hurt without knowing this information. But prisoners are very unlikely to come forward with this information due to fear of being a rat.


But a new software innovation from Securus Technologies may make rats obsolete. Securus Technologies is a telecommunications company that innovates technologies for the criminal justice system. They have an A+ rating with the Better Business Bureau, are accredited by the BBB and Securus runs the biggest customer service call center in the prison telecommunications industry.


Securus becomes the only provider of telephone and other telecommunications services to a corrective facility through government contracts. Once the government contract is secure, Securus records every single telephone call involving that particular facility. The software helps them comb through this database of recorded telephone calls.


The software can identify one individual’s voice. It does this by examining a small recording of that individual. Family members can then alert law enforcement to listen in on particular phone calls that may give them vital information. This information can literally save lives while the prisoner himself avoids being a rat.


This software innovation makes life in prison safer in two ways. First, the prisoner does not have to expose himself to the social judgment of being a rat. Two, law enforcement still gets the needed information.


Richard Smith’s Impressive Profile

Richard Smith is the chairman and the chief executive officer of the Securus Technology Company where he has worked since 2008. The company has its headquarters in Carrollton, TX. The company deals with technological solutions in civil and criminal justice system. Mr. Smith has acquired diverse experience in previous positions especially telecom field. Consequently, he has been able to provide experienced leadership as the CEO in the telecom industry.

Previously, Mr. Smith was the president of Eschelon Telecom Inc. from 2000 to 2003. He then held the chief executive position in the same company for a period that lasted up to August 2007. He served as the chief operating manager and as the financial officer at Eschelon Telecom Inc. too. Richard served as the vice president of the financial division at Frontier Corporation. Visit LinkedIn and follow Rick’s profile.

He served in various positions in the same organization for instance, as the director of the business development and as the CEO. His company deals with products and services that enhance law enforcement. Besides, its technological solutions are used in the United States correction facilities. For instance, the company introduced a system in the correction facility that can regulate contraband mobile phones.

Furthermore, he obtained his associate degree in electrical engineering from Rochester Institute of Technology. He graduated with a bachelor degree from the State University of New York (SUNY), Buffalo and master’s degree in mathematics from SUNY, Brockport in addition to master’s in business administration from Rochester University. Thus, he is an intellectual and experienced person who has demonstrated strong leadership capability.

According to Rick Smith, Securus Technologies Inc., is an investment organization that helps public service agencies in matters of safety and prevention of crime. Besides, the company’s primary objective is to reduce social problems. Thus, the company provides products and services that enhance the safety of the American society including inmates and their relatives.

Consequently, the company has received numerous appreciation letters and emails for the best service to the public. The company’s main achievement is making incarceration safer and better. Thus, criminals have fewer opportunities to commit terrifying crimes in society. Additionally, the company aims at enhancing social responsibility and ensures that every individual or organizations are accountable for their actions.

In summary, Richard Smith is one of the experienced leaders who have contributed immensely to the civil and criminal technology. His service as the CEO of the Securus depicts his commitment to ensuring adherence to law and order and harmony in society. The Company pursues criminal activities within the prison to make sure that their customers are satisfied. The CEO has managed to rise above the business challenges to steer the Company to greater success. Mr. Smith ensures that the Company remains focused on its objective of protecting society. Read more on

Securus Technologies Showcases Glowing Customer Reviews

The advent of the internet brought with it many new trends and changes to life and the way we go about our daily lives. Beyond the obvious ways like connecting people across time zones and national borders or bringing rise to the funny cat video, the internet brought with it a new change in the way we look to each other for confirmation of a product. Be being able to leave comments and opinions about services on the internet for all to see we have entered a new era of the informed consumer.


Securus Technologies Publishes What Its Clients Are Saying


As common as is it to leave comments about products and services, it is a little unusual to see companies publish those comments, though Securus Technologies is not your usual company. Securus Technologies is a telecom company that has focused its efforts on providing prison facilities with the tools they need to allow inmates to communicate to loved ones on the outside while still maintaining a safe and crime free environment. This is no easy tasks as inmates have notoriously used communication methods to continue perpetrating crimes on the outside. Though this is not the case with the communication solutions provided by Securus Technologies. In fact, the communication solutions provided by the company have gone on to aid prison officials in preventing crimes from occurring within prison walls.


The proof of that lies within the comments clients are making about Securus Technologies. Clients have taken to regularly writing letters of appreciation and leaving glowing comments on the company’s website singing the praises of how Securus has helped them prevent all types of crime.


If you are interested in learning more about the many ways Securus helps prevent crimes within the prison system, please visit